Shipping Supplies:  Recycling is an important concern here at Beach Grass. We re-use shipping boxes and packing supplies whenever possible to help the environment and keep costs down.

Shipping Rates:  The Shopping Cart feature quotes UPS rates based on the weight of your selected items and the destination zip code.  All orders are reviewed before final check-out and compared to the U.S. Postal Service Flat Rates for small boxes and envelopes.  We will use the least expensive shipper and adjust your charges at final check-out.

Free Gift Wrapping:  Sending a gift?  We'll wrap it up and make it pretty!  FREE!  At check-out please indicate in the Special Instructions box what type of occasion (birthday, thank-you, etc.) and the sentiment for the gift card.  We'll take special care with your gift.

Secured Shopping:  Rest assured when shopping the Beach Grass website, your information is secure.  We are Hacker Safe certified and receive constant scanning service.  You'll see the Trust Mark on our Shopping Cart page.  But, if you'd rather bypass the website and talk to a sales associate, that's okay. Feel free to call in your order or fax it.  Whatever is convenient for you works for us! Telephone (207) 967-0493.  Fax (207) 967-3705.  

Returns: Requests to return merchandise must be submitted to Beach Grass within 48 hours of receipt.

Damage: Filing a damage claim with the shipper is the responsibility of the recipient and should be done within 48 hours of delivery.  We suggest you save all packaging and broken items to support the claim.  We take great care in packing your items for shipment. Should we fall short, we would appreciate a phone call or email.  Telephone (207) 967-0493.  Email shop@beachgrassshop.com