MISC

Shipping

Please allow two to three days for your order to be processed and shipped, except in the case of made-to-order items which are explained in the product description.  Your order will be shipped via UPS Ground or US Postal Service depending on size and weight. 

Expedited shipping service is available at an additional fee and will be quoted on a case-by-case basis.  Please email us at beachgrass@myfairpoint.net or call us at 207-967-0493 to arrange expedited shipping.

We do not ship outside the United States at this time.The shipping rates below are for customers in the contiguous United States. Hawaii and Alaska customers can call or email for estimated shipping cost.

Shipping rates are calculated according to total cost of order:

  • $.01 to $15 = $4.95
  • $15.01 to $25 = $7.55
  • $25.01 to $50 = $9.45
  • $50.01 to $75 = $11.45
  • $75.01 to $100 = $13.45
  • Over $100.01 ships free

Beach Grass LLC is not responsible for lost packages and does not issue refunds or file claims for lost packages.

Sending a gift? 

We provide free gift wrap and will include an enclosure card.  Please email us your message to the recipient or use the Comments Box on the check-out page.

 

Returns and Damage 

While we make every effort to carefully pack all orders, we can't control what happens between our shop and your home.  Contact us immediately if your package is damaged.  Please save the original box, broken items and packing materials to support the a claim. Call us at 207.967.0493 or email beachgrass@myfairpoint.net .

Returning merchandise for reasons other than damage must be completed within two weeks of receipt.  Shipping costs are not refunded.